The manufacturer of women's clothing ByMe is ready to return the money or exchange the goods, under the following conditions. According to the Law of Ukraine on Consumer Protection, you can receive an exchange or return of the purchased within 14 days of receiving the order. If a new product is shipped, the shipping cost is reimbursed by the buyer, if the shipment is paid by the seller, the delivery price will be deducted from the refund amount. If defects (defects) are found, forwarding in both directions paysseller.

Which product is subject to exchange and return?

You can exchange or return only:

  • Goods that have not been used, with the mandatory presence of all labels and tags.
  • Goods that are not subject to operation due to factory defects (shortage)

How to make an exchange or return:

  1. Inform the manager by phone or e-mail about the wishes and reasons for the return
  2. Get information from the manager about the place and service which you should send
  3. Get a refund abo new product, after we accept and check your parcel